
Product turnaround specialist. I fix service desks, platforms & "hot potato" products. 100→20 tickets in 6 months. Writing the playbooks I use in consulting. Let's talk.
| Platform | Pricing | Freemium | Publishes | Twice weekly | |
|---|---|---|---|---|---|
| Issues | 18 | Subscribers | Read | noproduct.substack.com |
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At the beginning of January 2026, I will be taking over a new product domain, which I will need to turn around. It’s a newly formed team since earlier this year, but essentially, the domain area has been there forever.
Product Managers shouldn’t need to code. But we absolutely need to understand what’s breaking. Here’s how I used GitHub Copilot to turn around three critical problems without writing a single line of code.
Certain European clients? Their businesses didn’t collect the data we needed. So they couldn’t even start onboarding, and could never be our clients.
100 open tickets. Engineers firefighting. Roadmap commitments missed—again. A true service desk management hell.
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Product turnaround specialist. I fix service desks, platforms & "hot potato" products. 100→20 tickets in 6 months. Writing the playbooks I use in consulting. Let's talk.
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