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Big Ideas, Boundless Energy


Your weekly resource for all things CX, EX, industry expertise, thought leadership, and more.

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

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Brands are expanding their reach across borders like never before. With customers from diverse linguistic backgrounds, providing a seamless and personalized customer experience (CX) has become a crucial factor in building brand loyalty. One...

a month ago

How a Player-Centric Approach Drives Higher Gaming Quality

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a month ago

How Disruptive Brands Can Create A Successful Loyalty Program

> Delivering an unmatched customer experience (CX) is crucial to retention, and adding a loyalty program to your CX strategy can help create consistently high-rated experiences.

a month ago


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