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Big Ideas, Boundless Energy

IntouchCX

Your weekly resource for all things CX, EX, industry expertise, thought leadership, and more.

Platform
LinkedIn
PricingOnly free issuesPublishesWeekly
Issues27SubscribersRead linkedin.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

The Importance of Well-being for Organizations and THEIR People

Our SVP of Well-Being & Resilience, Chris Harrison, Ph.D., offers important ideas on what defines well-being. He addresses the impact the recent work-from-home model has presented to the individuals who make up our organizations and present...

11 days ago
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2

Why Offering Multilingual CX is Imperative to Brand Loyalty

Brands are expanding their reach across borders like never before. With customers from diverse linguistic backgrounds, providing a seamless and personalized customer experience (CX) has become a crucial factor in building brand loyalty. One...

a month ago
44
0

How a Player-Centric Approach Drives Higher Gaming Quality

In the rapidly evolving gaming industry, one factor stands out as a key differentiator: the quality of the player experience. With gamers becoming increasingly discerning, it’s crucial for gaming brands to prioritize a player-centric approa...

a month ago
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How Disruptive Brands Can Create A Successful Loyalty Program

> Delivering an unmatched customer experience (CX) is crucial to retention, and adding a loyalty program to your CX strategy can help create consistently high-rated experiences.

a month ago
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