Your weekly resource for all things CX, EX, industry expertise, thought leadership, and more.
Platform | ![]() | Pricing | Only free issues | Publishes | Weekly |
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Issues | 27 | Subscribers | Read | linkedin.com |
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Our SVP of Well-Being & Resilience, Chris Harrison, Ph.D., offers important ideas on what defines well-being. He addresses the impact the recent work-from-home model has presented to the individuals who make up our organizations and present...
Brands are expanding their reach across borders like never before. With customers from diverse linguistic backgrounds, providing a seamless and personalized customer experience (CX) has become a crucial factor in building brand loyalty. One...
In the rapidly evolving gaming industry, one factor stands out as a key differentiator: the quality of the player experience. With gamers becoming increasingly discerning, it’s crucial for gaming brands to prioritize a player-centric approa...
> Delivering an unmatched customer experience (CX) is crucial to retention, and adding a loyalty program to your CX strategy can help create consistently high-rated experiences.
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