Big Ideas, Boundless Energy
IntouchCXYour weekly resource for all things CX, EX, industry expertise, thought leadership, and more.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 27 | Subscribers | Read | linkedin.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
The Importance of Well-being for Organizations and THEIR People
Our SVP of Well-Being & Resilience, Chris Harrison, Ph.D., offers important ideas on what defines well-being. He addresses the impact the recent work-from-home model has presented to the individuals who make up our organizations and present...
Why Offering Multilingual CX is Imperative to Brand Loyalty
Brands are expanding their reach across borders like never before. With customers from diverse linguistic backgrounds, providing a seamless and personalized customer experience (CX) has become a crucial factor in building brand loyalty. One...
How a Player-Centric Approach Drives Higher Gaming Quality
In the rapidly evolving gaming industry, one factor stands out as a key differentiator: the quality of the player experience. With gamers becoming increasingly discerning, it’s crucial for gaming brands to prioritize a player-centric approa...
How Disruptive Brands Can Create A Successful Loyalty Program
> Delivering an unmatched customer experience (CX) is crucial to retention, and adding a loyalty program to your CX strategy can help create consistently high-rated experiences.
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