Bowl of Fish Hooks
Annika NaschitzkiUntangling my research and my working experience in a public service that struggles with modern ways of working, digitization and its relationship with its people.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 8 | Subscribers | Read | fishhooks.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
“Dark Performance Management”
The conviction I hear about most when I tell someone that I study restructuring is that it’s just a way to get rid of “bad apples”. Managers just don't want to go down the legal path and put someone in their team on “performance management”...
The cost of restructuring
Last week RNZ published a well-researched article by Katie Kenny, pointing out that the public sector staff cuts that we've seen in 2024 don't necessarily lead to great budget savings. They based this on workforce data and salary increases,...
Workarounds
In your working life, there are moments when you form a new understanding of the way that the corporate world is made that feels like a real step up. Something you begin to see everywhere, where puzzle pieces fall into place and suddenly fi...
Why the public sector struggles so much with making services easier to use
Almost every academic paper I read starts with some kind of phrase around the lines of: “today public services are under immense pressure to digitalise and become more citizen-centered.” I tend to roll my eyes at these broad statements, the...
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Authors
The writers behind this newsletter.
sociologist, writing a PhD in public management, recovering CX/UX/Design specialist
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