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Bursts of Color

Geoff Donaker

Bursts of Color is a newsletter for start-up leaders who work with Burst Capital. It's meant to include products, people and ideas that I think are interesting and maybe relevant for you.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues147SubscribersRead burstsofcolor.substack.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

Bursts of Color - CX as a Feature (Not a Bug)

For most software companies I have known over the last couple decades, customer support has been viewed as a cost center and a necessary evil. This became a race-to-the-bottom, as companies sought the cheapest way to provide service… from o...

20 days ago
1
0

Bursts of Color - Want to be a Startup Advisor?

Most weeks I hear from a few friends who want to leave their day job to become a full-time advisor, coach or board member to startups.

a month ago
7
1

Bursts of Color - In-N-Out Culture, Part 2

Last week I wrote Manage Like In-N-Out as a tribute to their winning culture. Several of you responded, so here are a few additional thoughts about how this can apply to tech startups.

a month ago
6
0

Bursts of Color - Manage Like In-N-Out

I’m a fan of In-N-Out Burger, both as a diner and as a student of business. Across dozens of locations, I’ve found consistently good burgers, clean dining areas and friendly staff. This stands in stark contrast to every other fast food or b...

2 months ago
9
0

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Authors

The writers behind this newsletter.

  • Geoff Donaker

    General Partner at Burst Capital. Previously Yelp, eBay, Excite.

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