Customer Experience Handbook
Zach Bouzan-KaloustianThe CX Handbook is designed to educate CX Professionals and Startup Execs on the best practices to setup and run customer-facing teams such as Customer Support and Customer Success.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 13 | Subscribers | Read | customerexperience.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
How to sell AI software to Customer Experience Teams - Part 2
Welcome back, or to, a post about selling Generative AI software to CX teams. I encourage you to check out the first part of the post, in which I talked about some key elements to have in mind when attracting CX customers. Those ideas inclu...
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Step 3: Visual Workflows
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Authors
The writers behind this newsletter.
Operations and Customer Experience leader with twelve years of experience building international, customer-centric service organizations.
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