CxAI
CxAI, Mal MinhasCxAI is a Substack about the confluence of consumer experience and AI aimed mainly at those working in the space.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 17 | Subscribers | Read | cxai100.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
AI Themes that will inform 2026
We spent 2025 tracking AI signals, not the hype. Drawing on CxAI News coverage (click here to subscribe) since July 2025, this post distills four themes we extracted from them that will shape how AI actually lands in 2026:
Google Strikes Back
### Why Gemini 3 matters now
From SEO to GEO
For the past 25 years, consumer brands have shaped their online presence to be visible and rank highly on Google search, much like improving packaging and retail placement so a product lands on the eye-level shelf. The techniques to achieve...
Where ChatGPT Wins and Loses?
In our last post, we talked about the growing similarities across large language models (LLMs) and how, as user growth plateaus, some model makers may start chasing new frontiers. Maybe they’ll pivot into fresh applications. Or perhaps they...
Authors
The writers behind this newsletter.
I aim to join the dots between AI, climate, technology and culture in an increasingly complex and complicated society. I am based in the UK but have a global perspective after many years of working for multinational technology companies.
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