
Ideas and civic things.
| Platform | Pricing | Only free issues | Publishes | Monthly | |
|---|---|---|---|---|---|
| Issues | 20 | Subscribers | Read | deptcivicthings.substack.com |
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If you are like most government agencies, your website is full of PDFs. You create them for meeting agendas, annual reports, public notices, forms, and the list goes on. You have thousands on your website.
A lot of government PDFs are about to be against the law. Even small agencies have thousands of them. The vast majority of them aren’t accessible–and it’s expensive and time-consuming to fix them.
We make FAQs because they seem like an easy way to provide information, but they actually make it harder for people to find what they are looking for.
This week, Luke Fretwell invited me on the GovFresh podcast to talk about government PDFs. We talk about the 90s, what it’s like to download a PDF on your phone, and what governments can do instead of PDFs.
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Founder of Department of Civic Things
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