Empathy In Tech
Andrea GouletTechnical insights about empathy and its use in technology.
| Platform |  | Pricing | Only free issues | Publishes | Infrequently |
|---|---|---|---|---|---|
| Issues | 17 | Subscribers | Read | linkedin.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
How Empathy Drove Grace Hopper's Software Development
In 1949, Grace Hopper had a challenge [1]. Her checkbook had been out of balance for three months and she couldn't figure out why. It’s not that Grace was bad with numbers. Quite the contrary. She was a brilliant mathematician, and had work...
How Starling Behavior is the Key to Understanding Empathy
Empathy isn’t simply an innate ability. It’s a system. A complex dynamic adaptive system, to be precise. And these types of systems play by a different set of rules. We can’t design them from the top down. We can’t map them out like an asse...
Empathy Opportunities for Software Developers
Empathy is essential to effective collaboration. Throughout the course of our day-to-day work, there are many opportunities to use empathy to improve our code quality and collaboration. The trick is knowing what to look for. Here are five d...
Unlearning the Empathy Stereotype
The notion that we can step into another person’s experience and use intuition alone to understand them isn’t helpful — it’s hubris.
Authors
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