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Glass Jaw

Eric Dezenhall, Mike Bova, Steven Schlein, Josh Culling, Mark Emerson, Anne Marie Malecha, Jennifer Hirshon, Annie Moore, William Kim, Kaci Donegan, Maya Shackley

A newsletter about defending fragile reputations in an era of instant scandal.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues99SubscribersRead glassjaw.substack.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

Dez Reads. Cutting Edge Satire, Social Media Warnings, European Tourism Overload, PGA Tour Optics, and Belichick’s ManningCast Debut.

My current obsession is print media. This may be an anachronistic take, but I see so much value in having professional editors and journalists curate information for me rather than an algorithm feeding me information it knows me to be inter...

2 months ago
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Dez Reads. NFL gets $12 Billion, CEOs and their social, Chase Banks TikTok troubles, National Park Service with a comms win, Assassination wackiness, and Spencer Matthews, the comeback kid.

I miss summertime. Throwing the ball with my son, grilling by the pool, 10 pm Northwest Ohio sunsets, Congress out of session, and relaxed, lengthy intros to the weekly Dez Reads.

2 months ago
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Dez Reads. Sports Streaming Showdown, Blake Lively’s Misstep, Matthew Perry’s Tragedy, Ford’s Hybrid Pivot, and Influencers vs. Journalists.

If you can’t tell by now, I’m a big fan of journalism. As an Old Millennial, I’ve not just grown up with the internet, but I also came of age as the journalism profession was embarking on a massive shift in how we value and access the news....

2 months ago
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Dez Reads. Foam Fingers, Disney’s Litigation Risk, Coca-Cola’s Mea Culpa, Scottish Stonehenge, and Chaotic Italian Horse Race.

The purpose of Dez Reads isn’t to show off our professional sides but to share our varied interests with our readers. That said, we struck a good balance this week between the two, with Anne Marie Malecha and Eric Dezenhall giving out some ...

3 months ago
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Authors

The writers behind this newsletter.

  • Eric Dezenhall

    Co-founder and Chairman at Dezenhall. Eric is an author, speaker and damage control expert. A pioneer in the field of crisis management, he helped define the crisis discipline and serves as a trusted advisor to business leaders and clients.

  • Mike Bova

    Senior Vice President at Dezenhall. Mike is a former cable TV news producer that now serves as a strategic advisor and crisis manager for clients with a specific focus on media relations and communications campaign management.

  • Steven Schlein

    Partner at Dezenhall. Having spent more than two decades at Dezenhall and nearly two decades on Capitol Hill. He specializes in crisis management, and campaign strategy development for clients across a wide spectrum of industries and issues.

  • Josh Culling

    President and Partner at Dezenhall. more

  • Mark Emerson

    Mark Emerson is a Senior Director at Dezenhall Resources with an expansive background in strategic solutions and digital insights. His experience spans over a decade in customer satisfaction and client relationship management.

  • Anne Marie Malecha

    Chief Executive Officer and Partner at Dezenhall. An alum of Capitol Hill, serving in the AL, MN and TX delegations. Today she leads the firm's client services, specializing in litigation communication, crisis and reputation management.

  • Jennifer Hirshon

    Jennifer Hirshon, Vice President at Dezenhall Resources, Ltd., excels in online marketing and communication, ensuring effective brand engagement. She also oversees business operations, including billing, vendor management, and systems management.

  • Annie Moore

    Annie Moore is the Senior Director of Digital at Dezenhall Resources, where she specializes in finding modern-day solutions to complex problems for a wide range of clients.

  • William Kim

    William Kim is a Counselor at Dezenhall Resources, specializing in public affairs and policy issues for a diverse range of clients and subject matters, including national security, critical infrastructure, energy, emerging technologies, and more.

  • Kaci Donegan

    Kaci Donegan is a counselor at Dezenhall Resources where she specializes in public affairs and caters to a varied clientele across multiple subject matters.

  • Maya Shackley

    Michigan fan, swimming aficionado; great at stress baking.

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