Good Stuff
Laura BotsfordA collation of tips and methods, case studies, good news and inspiration from Doing Good, a consultancy for nonprofits and purpose-led organisations.
| Platform |  | Pricing | Only free issues | Publishes | Monthly |
|---|---|---|---|---|---|
| Issues | 6 | Subscribers | Read | doinggood.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
The art of managing silence in research interviews
When I’m conducting a qualitative interview, it’s really common for an interviewee to pause or trail off into silence. Sometimes it’s obvious that they’re still thinking something through, and it’s easy to sit and wait for them to start bac...
If you must send out a survey, avoid these common mistakes
You might suspect I’m not the biggest fan of surveys — I certainly have my criticisms of them as a tool. My main gripe is that I see them being used in completely the wrong way, and then those results can be used to justify major decisions....
Attempting a participatory approach with healthcare workers during the pandemic
Amidst a series of lockdowns, changing restrictions and quarantines in 2020-2021 I was working on a number of projects with a large NHS trust. In attempting to take a participatory approach to both research and ideation, I made adaptations ...
Pivoting a flagship fundraising event in 3 months
This article was originally written (by me) in 2020. I led this project internally within the innovation team at Action for Children.
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Authors
The writers behind this newsletter.
Service design + innovation + user research consultant working with charities and the public sector.
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