The AI Edge in CX by Threado AI
Shalini Nair TekwaniInspiring growth stories, resources and updates for customer-facing teams. Every week. No spam.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 74 | Founded | 5 years ago | Last Issue | 2 years ago |
| Active | |||||
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threado.substack.comLatest Issues
✨ Launching self-serve support with ticket handoff, industry updates and more!
Hello everyone!
This is our second edition. We’ll meet twice a month to share updates, resources, industry news and much more about how AI is impacting the world of CX!
Introducing Self-serve AI-powered support with Ticket Handoff
Cus...
Can you meet the rising customer expectations with AI?
Hello everyone!
This is one of the first editions of The AI Edge in CX. We’ll now meet twice a month to share an extensive resource list, information, news and much more about how AI is impacting the world of CX!
In this edition, you will...
🚀 Threado 3.0 is now LIVE on Product Hunt!
Hi everyone! 👋
After months of building, we are live with Threado 3.0 on Product Hunt! 🚀
Meet AI Agents for customer-facing teams, by Threado AI.
Repeat queries, lack of context of past queries, finding the right data across teams and...
🚀 Introducing Threado 3.0: Making work effortless in the AI era
We are super excited to announce the launch of Threado 3.0 - the AI assistant that makes knowledge search obsolete.
Why Threado 3.0?
Think about it. All that valuable information we need every day has always been scattered and hard to...
People are calling this major AI outage an apocalypse 👀
Hey everyone!
We are gearing up for Threado 3.0 - An AI assistant that replaces enterprise search
Searching is outdated. Why should teams collectively spend hours every day in finding information that's already there?
We are launching T...
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Authors
The writers behind this newsletter.
Growing Threado and deconstructing the art of community building.
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