Ignite CX Insights
NICEUnlock the latest trends, insights and tips to transform CX.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 17 | Subscribers | Read | linkedin.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Seize the AI in 2024: 3 midyear megatrends
Consider the midpoint of the year a launch pad for your business to soar to new heights. This is an opportune time to take stock of your progress, recalibrate your trajectory and accelerate into the second half with strategies to exceed you...
Close these 3 key perception gaps for exceptional CX
In London, Beijing, and New Delhi, the subway cars greet passengers with the same cautionary message—mind the gap. This warning can be applied to wide disparities between the CX perceptions of business leaders, agents, and customers. In fac...
6 ways to knock your digital CX transformation out of the park
Just like fans eagerly anticipate baseball season, businesses are drawn to the capability of modern CX technology to enhance customer interactions and propel business growth.
May the 4th be with you: 8 stellar CX AI copilot capabilities
In a galaxy not so far away, a date circled in the calendars of Star Wars fans across the universe is approaching: May the 4th. Let’s explore how businesses can harness the “force” of AI in honor of this upcoming Star Wars Day.
Authors
The writers behind this newsletter.
Frequently Asked Questions
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