Ignite CX Insights
NICEUnlock the latest trends, insights and tips to transform CX.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 33 | Subscribers | Read | linkedin.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
7 ways AI takes your CX from bunny slopes to black diamonds
Like that perfect powder day on the mountain, exceptional customer experience is more about creating magical moments throughout the journey. Let’s strap on our boots and explore how analysts say AI is transforming CX from bunny slopes to bl...
2025 CX vision: Top 5 resolutions to reset your CX for success
A new year brings new opportunities—and a chance to reset. It’s a time full of potential, whether you’ve made a new year’s resolution to be more active, read more books or cook more at home.
The power of giving: 4 organizations revolutionizing customer service and making an impact
This holiday season, organizations are embracing the transformative power of giving back. Imagine if the same advanced CX technologies fueling holiday retail success could amplify nonprofits’ missions year-round—making a lasting difference ...
2025 CX Trends: 5 expert insights from industry analysts
As 2024 draws to a close, forward-thinking leaders are focusing on the year ahead. While it's a time for reflection and planning, it’s also an essential moment to align your CX strategy with the evolving needs of consumers. Doing so now wil...
Authors
The writers behind this newsletter.
Frequently Asked Questions
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