A Substack about families' debts and the economy from the good folks at Protect Borrowers.
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 159 | Founded | 2 years ago | Last Issue | 8 days ago |
| Active | |||||
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indebt.substack.comLatest Issues
NYC Wants to Do Away With Doom Loops
It’s no secret that everyone is fed up with the miserable experience of dealing with AI customer service chatbots. Corporations have replaced real customer service with chatbot agents that are giving wrong answers, trapping us in doom loops...
I Have Stared Into The Abyss Of The Corgi Insurance Café
Morning,
I have now seen rows of empty leather-upholstered chairs and an ad for an event titled “Equity & Espresso.” I have been told that I have to buy something if I want to stay. I have been offered such drinks as the “Money Ne...
Deflection & Doom Loops: The Hollowing Out of Customer Service
This post by Stephanie Nguyen and Adam Teitelbaum was also published at the Division of Field Notes, a Substack on the changing role tech plays in our lives. You should subscribe.
We’re all the mouse now. It feels great. Illustratio...
This Colorado Lawsuit Shows How We’re Shaping Markets to Fund All the Wrong Things
Hello,
I went to college in the Bay Area in the 20teens, then worked briefly in investment banking, and then later went to law school. I mention all that to say that I feel pretty qualified to assert that a lot of our nation’s mos...
Law Enforcement, Democracy, and America’s Mayor
Today’s Substack by Winston and Mike offers their take on the introduction of the POWER Act in New York City. The bill now before the New York City Council has its roots in a paper Winston wrote earlier this year as part of Affordable NYC N...
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| Subscribers | Engagement | 72 | Monthly Web Visits | ||
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Authors
The writers behind this newsletter.
An online magazine about debt from the good folks at Protect Borrowers.
voice of a generation
I write about debt. Lawyer, advocate, and co-founder of Protect Borrowers. Former federal financial regulator and House staffer.
policy, research, data @ protect borrowers
Former Director of the Office of Consumer Protection at the DC Attorney General's Office. Current thinker on emerging consumer protection issues.
Consumer Attorney
Winston is the legal director at Protect Borrowers.
a work burner account because you best believe I’m not letting politics ruin my perfectly curated lifestyle algorithm
Senior Fellow. Former FTC Chief Technologist.
Financial sector insider turned outsider
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