Juan Carlos Jimenez
Juan Carlos JimenezSiempre aprendiz de temas que me gustan: la comunicación, el pensamiento sistémico, diseñar estrategias de mercadeo y ventas, el liderazgo desde una visión de servicio y la atención al cliente como un asunto de vida y no solo de trabajo.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 18 | Subscribers | Read | jucarjim.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Transforma esas “conversaciones difíciles” en oportunidades de éxito gerencial
Como gerente, sabes bien que hay conversaciones inevitables con tus empleados. Desde dar feedback por su desempeño hasta abordar un conflicto o un bajo rendimiento, las “conversaciones difíciles” son una parte vital de tu gestión diaria.
“Cada palabra tiene consecuencias. Cada silencio también.”
El reconocido escritor francés, Jean-Paul Sartre, planteó esta idea después de la Segunda Guerra Mundial. Y lo hizo para criticar a los intelectuales que se mantuvieron “neutrales” o en silencio, frente a la invasión nazi.
La confianza del cliente es el principal activo de la comunicación efectiva
En la “Era del Cliente”, donde la información fluye sin barreras y las opciones abundan, la confianza del cliente dejó de ser un simple atributo deseable y se convirtió en el activo más valioso de cualquier empresa.
3 criterios para mantenernos enfocados y evitar que la incertidumbre nos paralice
### El riesgo de la parálisis por análisis
Authors
The writers behind this newsletter.
Siempre aprendiz de la comunicación humana, el pensamiento sistémico, diseñar estrategias de mercadeo y ventas, el liderazgo desde una visión de servicio y la atención al cliente como un asunto de vida y no solo de trabajo.
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