Katja Forbes
Katja Forbes bridges the gap between traditional customer experience and the emerging world of machine customers.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 24 | Founded | 6 months ago | Last Issue | 9 days ago |
| Active | |||||
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thecxevolutionist.substack.comLatest Issues
The Car That Bought You Dinner
This is the first piece in a short series unpacking what I saw on my recent China study tour. There’s more coming. Robots without brains. Banks with no humans. Cities running on infrastructure most Western strategists don’t know exists yet....
The Agentic State - Part 2
Three days ago, on 1 May 2026, the first major piece of the UAE’s agentic government framework went live. Every new work-permit application filed in the country is now evaluated by an AI and robotics platform jointly built by the Federal Au...
The Agentic State - Part 1
On 21 April 2026, the Dubai International Financial Centre (DIFC) announced it would become the world’s first AI-Native financial centre. They could have gone with ‘piloting’ or ‘adopting’, but nope. Straight in embedding it across legal fr...
When The Business is Autonomous AI, Who Or What Is Really In Charge Here?
Claudius tried to run a business.
He* was an AI agent, Claude Sonnet 3.7, for the record, installed in a vending machine inside the Wall Street Journal newsroom in late 2025. He had a $1,000 budget, authority to order inventory, set prices...
What BNPL Teaches Us About Commercial Sovereignty in Agentic Commerce
On March 3, 2026, Klarna and Stripe announced that Buy Now Pay Later (BNPL) would be available in AI agent-driven shopping experiences. Affirm followed in the same breath. The coverage called it an infrastructure win! BNPL getting a seat at...
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| Subscribers | Engagement | 68 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
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Katja Forbes bridges the gap between traditional customer experience and the emerging world of machine customers and agentic commerce.
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