CaCube
Nicolas De KouchkovskyI am an industry analyst covering the customer service, contact center, SalesTech, AI, and CX markets, sharing insights and trends.
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 156 | Subscribers | Read | cacubeconsulting.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Should software vendors ditch seat-based pricing?
Last month at the KeyBanc/Mosaic Summit, one theme dominated my conversations with investors: the shift from legacy SaaS per-seat pricing to consumption- and outcome-based models.
Musings from TP Industry Analyst Summit
TP hosted an Industry Analyst Summit in late August at its Santa Clara TP Innovation Experience Center (TIEC).
Sierra’s strong growth signals a new era of maturity in Conversational AI
Sierra, the stealthy conversational AI and AI OS company founded by Bret Taylor, former Salesforce co-CEO and OpenAI board member, is raising another $350M.
Verint + Calabrio: Thoma Bravo’s bet on building a CX Automation powerhouse
In a major move for the CX industry, Thoma Bravo announced last week its intent to acquire Verint in a $2B all-cash transaction and merge it with portfolio company Calabrio.
Authors
The writers behind this newsletter.
CMO, market developer, GTM expert, and advisor; helping B2B software companies grow. All things customer experience/engagement. Postings are my own.
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