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You’d think consumer demand would be hitting the pause button. But retail e-commerce sales remain strong despite 8 percent inflation and concerns that a recession may be in the offing. Indeed, US e-commerce sales have topped $1 trillion for...
Generative AI, as exemplified by tools such as ChatGPT, has garnered considerable attention due to its ability to engage in human-like conversations spanning an extensive range of topics. This edition of Operations Reflections delves into h...
One month after the World Economic Forum annual meeting in Davos, Switzerland, we’ve all settled back into work and routine. But the issues discussed at the event—and the important questions raised—remain, and the need for action is more pr...
The global operations environment is starkly different today than it was even a year ago, and not just due to the effects of the COVID-19 pandemic. Long-term challenges have arrived, and existing challenges have been accelerated by one cris...
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