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Overnight Intelligence

The intersection of group benefits and artificial intelligence has no honest map. This is an attempt to draw one.

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Substack
PricingOnly free issuesPublishesWeekly
Issues4Founded5 months agoLast Issuea month ago
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Latest Issues

Overnight, Literally

The RFP arrived on a Thursday at 4:47 in the afternoon, forty minutes before the office emptied into a long holiday weekend. A good opportunity. Clean census, motivated employer, a renewal ugly enough to move. It landed in the inbox of a ca...

a month ago

Same Sickness, Different Chart

I went to the doctor recently. Nothing dramatic, a routine visit, the kind that should be a non-event. At the front desk, before I had even sat down, I was given a choice I did not expect. Pay out of pocket, and the visit would cost fifty d...

4 months ago

The RFP Is Dead. It Just Doesn't Know It Yet.

Picture it. An employer, let’s call her a CFO at a mid-sized manufacturing company in the midwest, decides it is time to go out to market on her group health plan. She has heard, from someone at a conference or a golf outing or a LinkedIn p...

5 months ago

The Room Where Nobody Raised Their Hand

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I was nineteen the first time I lied about my age in an insurance meeting. Not the last. For the better part of a decade I learned to speak in soft approximations, “years of experience” instead of numbers, and let people f...

5 months ago

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  • Overnight Intelligence

    Nearly two decades inside group benefits distribution. Writing honestly about what artificial intelligence is going to do to the system and the people inside it, and what to do about it.

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