PriorityCustomer.ai
PriorityCustomer.ai, Chris WestallAI back office for home service contractors. 29 trades. 24/7 call answering in 100+ languages. Smart scheduling. Route optimization. AI collections. Automated marketing. With Parallel Mode™ you monitor every AI call live and take over with one tap.
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 14 | Founded | 2 months ago | Last Issue | 7 days ago |
| Active | |||||
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prioritycustomer.substack.comLatest Issues
The Five Leaks That Drain a Contracting Business
Every contracting business leaks money. Doesn't matter if you run two trucks or twenty. Doesn't matter if you are in HVAC, plumbing, electrical, roofing, or landscaping.
The leaks are the same. And most contractors never count them because...
Why the Best Contractors Don't Answer Their Own Phone
The shop that stopped picking up
The highest-grossing HVAC shop in the county hasn't answered a phone in 8 months.
No receptionist. No answering service with a script binder. No owner pulling off his gloves mid-install to grab a call....
How field service companies lose a fortune in schedule gaps nobody tracks
The Empty Slot That Costs You $50K a Year
Pull up your schedule from last week. Count the gaps. Not the lunch breaks or the drive time. The actual empty slots where a tech could've been running a job but wasn't.
If you're like most fie...
The Invoice You Forgot to Send
The Invoice You Forgot to Send
A plumber in central Illinois told me a story last month. At the end of Q1, he cleaned out his work van. Under the passenger seat, between the console and the door panel, in the glovebox. He found work ord...
The Missed Call Math: What One Unanswered Ring Costs During Peak Season
The $120,000 Voicemail
Picture a Thursday in late May. A roofer is two stories up on a 34-square tear-off in Naperville. His crew is loud. His phone rings at 10:15. Then 10:22. Then 10:31.
He gets down at 10:47. Calls back. Goes to voi...
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| Subscribers | Monthly Web Visits | Accepts Sponsors | |||
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| Estimated Cost per Ad | |||||
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Authors
The writers behind this newsletter.
AI back office for home service contractors. 29 trades. 24/7 call answering in 100+ languages. Smart scheduling. Route optimization. AI collections. Automated marketing. With Parallel Mode™ you monitor every AI call live and take over with one tap.
Transformational Chief Marketing Officer and Digital Commerce Executive driving exponential growth through AI-powered marketing innovation, customer experience optimization, and strategic transformation.
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