Raji
The Operating Layer explores how organisations actually work. It blends operating experience and theory to examine how decisions, roles, and systems shape everyday experience.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 8 | Founded | 6 months ago | Last Issue | 17 days ago |
| Active | |||||
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theopeartinglayer.substack.comLatest Issues
The Org Chart Is a P&L in Disguise.
A few months ago I sat in a room watching an important AI initiative go nowhere.
The engineering team had the skills. The business had committed. Leadership was aligned. And nothing was moving. Every time the team sat down to do the AI wor...
The Butterfly Can't Land When You're Moving Too Fast
There is a book by Shel Silverstein called The Missing Piece. It is thirty-five pages long. It takes about four minutes to read. And it contains one of the sharpest observations about experience, optimisation, and what we lose in the pursui...
Safe enough to try. Not safe enough to coast.
I have a manager who does something I did not fully understand until I tried to do it myself.
When something I have built doesn’t land - a program that flops, a bet that misses, an initiative I was certain about that turns out to be wrong...
My experiments with AI
Mahatma Gandhi called his autobiography My Experiments with Truth. Not My Findings. Not My Conclusions. Experiments. The word was deliberate , an admission that truth was not something he had arrived at, but something he was perpetually in...
Work Is the Product. Employee Experience is the outcome.
At the UBS Forum recently, I opened with a question I’ve been asking leaders for the past year.
If work were a product in your organisation right now, what rating would it get?
The options were: four stars — powerful but intense. Three st...
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| Subscribers | Engagement | 64 | Monthly Web Visits | ||
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The Operating Layer explores how organisations actually work. It blends operating experience and theory to examine how decisions, roles, and systems shape everyday experience.
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