ServiceNow's The Lead Line
ServiceNowTech and strategy insights for business leaders
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 71 | Subscribers | Read | linkedin.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
The blueprint for putting AI agents to work
Is your business using AI or running on it? The difference matters more than most leaders realize—and it's exactly the question our Blueprint for Agentic Business is built to answer.
The risks are getting riskier—will AI help or hurt?
AI didn't start the risk fire, but it sure has thrown fuel on the flames. And here's the catch: not only is AI accelerating threats, it's also your best defense—if you know how to govern it. In this edition of The Lead Line, we explore how ...
Thought 2025 was big for AI? 2026 ups the ante
2025 will be remembered as the year AI really came out to play—which tees up 2026 for even bigger AI-driven advancements. In this year’s last issue of The Lead Line, we look at the astounding advances of agentic AI and the challenges and op...
Service from the source: How we use our own platform to make AI magic
People ask us all the time: “Okay, but how do you use ServiceNow?” Simple: the same way our customers do—by putting AI to work for people across our entire organization.
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