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[Andy's Newsletter]

Andy Budd

Tales of Design Leadership in all its many forms

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Substack
PricingOnly free issuesPublishesDaily
Issues18Founded5 years agoLast Issue3 months ago
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Latest Issues

Day 5: Two humans in the loop

There’s a comforting story we tell about automation: machines take on repetitive work, humans move up the value chain, everybody wins.

Sometimes that happens.

But there’s another version, and it’s the one that links the 737 MAX to modern...

3 months ago

Day 4: The AWS outage and the ceremony of approval

Now, back to that AWS incident.

Reuters reported that AWS suffered an outage in December involving its AI tools. The Financial Times reported that Amazon’s Kiro coding tool made a destructive change that led to a 13-hour interruption. Amaz...

3 months ago

Day 3: The convenient myth of the fully capable operator

After a crash, the spotlight rushes to the cockpit.

Were the pilots trained properly? Did they react fast enough? Could they have done something differently?

Those questions aren’t irrational. They’re just legible. A pilot is visible. A p...

3 months ago

Day 2: The ghost in the machine

Yesterday’s question was simple: why did it feel, from the cockpit, as though the plane was doing the opposite of what the pilot wanted?

At the heart of the 737 MAX story was a safety feature that was meant to help in a rare situation. If...

3 months ago

Day 1: The outage, the alibi, and the odd aviation story

This week I’m sending a short series of emails about the effects of increasing automation in out lives. It was inspired by a recent tech industry drama: an AWS outage that reportedly involved an internal AI coding tool, and the question of...

3 months ago

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  • Andy Budd

    Design leader turned startup advisor, investor and coach.

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