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The L&D Dispatch

Ross Garner, Ross Dickie

Thoughts, insights and fun from the Mindtools learning experience team.

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

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Over the last six months, I’ve had conversations with a number of industry colleagues about the future of learning design.

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Long-term readers will know that Ross D and I have long been bewildered by L&D’s existential angst over ‘impact’. Attend a conference or scroll through LinkedIn and you’ll see myriad thought leaders complaining about the lack of evidence th...

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The unbearable weight of being empathetic

We’ve long known that empathy is one of the key foundational skills for managers. It has benefits across innovation, leadership, financial results and even the physical health of teams:

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Time really is money

As I’ve noted previously in this newsletter, and as we identified in our 2022 ‘Learner Intelligence Report’, employees perceive lack of time as one of the most significant barriers to workplace learning.

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Authors

The writers behind this newsletter.

  • Ross Garner

    Mind Tools Head of Learning Experience | Learning Designer of the Year (Learning Technologies, 2019) | Host of The Mind Tools L&D Podcast

  • Ross Dickie

    Learning Experience Consultant / Host of the Mind Tools L&D Podcast

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