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The Pricing Conundrum

Utpal Dholakia
Tens of paid subscribers

Providing insight into pricing strategy, best practices, consumer psychology, and case studies from a variety of industries.

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PricingFreemiumPublishesWeekly
Issues133Founded6 years agoLast Issue44 hours ago
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Latest Issues

Price Change Communication In the World Wars Era (1914–1946)

Summary: In the opening post of this series, I proposed that the history of price change communication can be understood through five accumulating vocabularies of price legitimacy: authority, virtue, necessity, mechanism, and future v...
44 hours ago

What Decides the Life of a Price?

Summary. Why do some prices live for decades while others die within hours or even minutes? The answer has less to do with technology and more with what a price means to customers. Familiar, iconic prices become a core part of the cus...
9 days ago
5

What John Dewey’s (1939) Theory of Valuation Teaches Us About Customer Value & WTP

Summary. If you want a deeper understanding of willingness-to-pay, you have to look beyond the popular idea that WTP is a well-formed estimate in the customer’s head that can be extracted as a numerical value or range. In his 1939 mon...
16 days ago
2

Pricing Case Study: How Much Should Brazil Pay for Gilead’s “AIDS Vaccine” Lenacapavir?

Summary. Gilead’s lenacapavir illustrates how a tiered pricing strategy can have plausible rationales for the high and low price tiers, yet still struggles to provide a coherent explanation for the structure as a whole. How much shoul...
23 days ago
1

Price Change Communication in the Industrial Age (1800–1914)

Summary: This post traces the communication of price changes into the industrial age, from 1800 to 1914. Industrialization turned the price from a privately negotiated, hidden value into a public commitment. Telegraphy, commodity grad...
a month ago
1

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  • Utpal Dholakia

    Marketing professor at Rice University & independent consultant. Writes about pricing and customer experience.

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