Andrew's Retail Reflections
Andrew BusbyThoughts and musings from the retail maverick
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 78 | Founded | 3 years ago | Last Issue | 8 days ago |
| Active | |||||
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andrewbusby.substack.comLatest Issues
Caught in a maelstrom: the AI hype engine
The pace of change in retail right now is unprecedented, of that we know – we’re reminded of it every day, whether we’re retailers, consumers or working in the industry. We’re told that AI is revolutionizing retail until we’re blue in the f...
The World’s Biggest Shopping Event - But Whose Party Is It Really?
Once it was the Boxing Day sales, then the summer sales, and then there were the ‘Closing Down - All Must Go’ sales. And now it is Amazon Prime Day. But like Black Friday, one day simply isn’t enough - in the case of Prime, it’s four...
Gonna Get Myself Connected
The Evolution of the Connected Store: From Analogue Aisles to AI‑Native Retail
Retail has always been a mirror of society, shaped by technology, behaviour, and the relentless pursuit of efficiency. Today, AI dominates just about every...
Loyalty Programmes: Why 'Earn and Burn' No Longer Cuts It
We don’t leave home without them. Whether it be for the supermarket, a hotel stay or our trip abroad; loyalty cards are now embedded as part of our lives.
The name, however, is something of a misnomer. We’re loyal to our partner, our famil...
The Podcast Show 2026: Humanity, Hype and the Hard Questions We Can’t Dodge
If you wanted a neat summary of The Podcast Show this year, you were in the wrong postcode. My first visit to the Show coincided with something far more revealing: a live collision between AI acceleration, creator reality, and an industry s...
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Senior Industry Adviser BOXTEC | Founder Redline Retail Consulting | Fortune Writer | Best-Selling Author | Speaker | RTIH & RETHINK Retail Top 100 Influencer | International Keynote Speaker
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