Blake's Customer Connection
Blake MorganI teach you how to win with customer experience
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 123 | Subscribers | Read | blakemorgan.substack.com |
Curious about how many subscribers Blake's Customer Connection has or want to find similar newsletters? Reletter has got you covered. We collated all the information we could find from across the web in our database of over three million newsletters.
Check the email archives, get traffic estimates, engagement scores and more to discover the best advertising opportunities.
Our search tool helps you locate relevant newsletters for any topic and compare their stats for better sponsorship decisions.
Latest Issues
Recent posts by this newsletter. Browse the email archive.
Unifying the Contact Center: Salesforce’s Agentic AI Vision for Customer Service
Contact centers have long relied on separate systems to manage customer data, service channels, and automation. That model is beginning to shift.
Service at Scale: The AI Model Driving Sales and Loyalty
Service economics have historically depended on headcount. Scale required proportional cost, and capacity constrained performance. Teams measured success through efficiency metrics like handle time and deflection.
What the American Customer Satisfaction Index Reveals About 2026
Across industries, performance is converging. The highest-scoring companies are not reaching the peaks they once did, and the lowest performers are not falling as far behind. In 2026, customer experience feels increasingly interchangeable —...
Powering Connected Customer Conversations with Agentic Voice AI
Customer conversations generate enormous value, yet most organizations struggle to translate that value into coordinated action. Teams collect data and review reports, but they rarely connect interactions directly to measurable business out...
Similar Newsletters
Other publications recommended by the authors of this newsletter.
Authors
The writers behind this newsletter.
Blake Morgan was called The Queen of Customer Experience by Meta. She's the author of three books on customer experience. She's the host of The Modern Customer Podcast, and is happily married, with two amazing kids.
Frequently Asked Questions
How can I access the email archive for Blake's Customer Connection?
You can find recent issues that have been published by Blake's Customer Connection on Reletter by scrolling up to where it says Latest Issues. Tap on the link for any of the most recent emails or hit More Issues to see older ones.
How many subscribers does Blake's Customer Connection have?
To see how many people subscribe to Blake's Customer Connection, simply upgrade your Reletter account. We provide readership numbers and lots of other stats for this newsletter so you can decide if it's worth reaching out to.
How can I advertise in Blake's Customer Connection?
Newsletter advertising can be extremely effective when it's done right. Before you pitch Blake's Customer Connection as a potential sponsor or partner, make sure that you've done your research and checked its newsletter stats with Reletter.
Then, personalize one of our winning pitching templates and send it to the right person using the contact info provided.
How much does it cost to sponsor a publication like Blake's Customer Connection?
Newsletter ad rates (or CPM) vary depending on many factors, including industry, number of subscribers, open rate, ad placement and more.
To find out how much an ad will cost, contact Blake's Customer Connection using the contact information provided and ask for a copy of their media kit.
How can I find newsletters similar to Blake's Customer Connection?
Scroll up to where it says Similar Newsletters to see other publications like Blake's Customer Connection. You can also search our email newsletter directory to discover other newsletters that cover the topics you're interested in.
How do I contact Blake's Customer Connection?
Reletter provides this newsletter's website URL above, where you will often find their contact information. We also provide links to associated social media accounts and pitching templates so you can reach out fast.