CareOps \ud83c\udf0a
Rik RenardThis is CareOps, a newsletter about healthcare’s workflows, virtual care, value-based healthcare and everything else that grabs my attention.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 12 | Founded | 5 years ago | Last Issue | 3 years ago |
| Active | |||||
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careops.substack.comLatest Issues
Enrollment coordinator: the secret weapon for increasing your conversion rate
In the digital age we’re in, building a human relationship with a patient is probably the most important thing a care organization can do. Chatbots might be cool, but a human connection is still cooler.
One way to build this human connect...
Why BPMN doesn’t work for healthcare
This article is a co-written by Thomas Vande Casteele (CEO, Awell).
Everyone in healthcare is designing care processes with the objective of driving better outcomes, lower costs or higher efficiency (ideally all three). Care team and prod...
The pathway to high-quality care with clinical leaders from Carbon Health, Ro, Midi Health and Doctoora
Driving better clinical outcomes and selling high-quality care is a unique selling proposition in healthcare. The question is, how do you create an organization that facilitates this mindset? And how do you make sure that the care team deli...
Buy vs. Build in Healthcare: Focus On What Makes Your Beer Taste Better
If you’re working at a hyper-growth digital health solution, you’re probably discussing buy vs. build decisions on a daily basis.
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Should we build our own EMR or should we go with a solution like Canvas Medical or Athena?
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How hard...
How to achieve a +90% PROMs compliance rate
Last week I was talking to a virtual-first care provider with over 250,000 monthly active patients about their PROMs practices. During the call, their CMO mentioned that they have a PROMs compliance rate of 46%. This makes no sense to me! A...
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