Carrie Liken
Carrie explores the intersection of technology and consumer behavior.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 93 | Founded | 2 years ago | Last Issue | 13 hours ago |
| Active | |||||
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carrieliken.substack.comLatest Issues
The Old Google is Gone, Which Means You Need to Change
I listened to Alphabet’s earnings call from October 28. It was pretty clear that while Google is trying to hang onto their old business model, the reality is here: the old Google is officially gone. I read a commentary about it and the quot...
“Welcome, Agents.”
“Welcome, Agents.”
This is the tagline for Zocdoc’s latest marketing campaign.
I love it.
Compare that to an email I received this week from Bank of America, warning me that if something goes wrong when using an agent, it’s my responsibi...
Death to Destination Healthcare
A few weeks ago, I wrote about trying to book my yearly eye appointment by testing the Zocdoc integration in Gemini. It wasn’t a great experience. While the AI understood my location and preferences, it couldn’t actually find my doctor to b...
Start Thinking Beyond the AI Overview
This week, I attended a data conference.
(Re-reading this sentence, I cannot believe I just wrote that. It sounds so incredibly nerdy. But hey, if you can’t embrace your inner nerd now, when can you?)
At the conference, I listened to Ver...
The Shift is Upon Us: Build More for Agents, Less for Humans
Up until a few weeks ago, the average consumer didn’t have the opportunity to experience what it is like to have an AI agent really working on their behalf.
Over the last few weeks, I’ve written about how Meta put personal agents on the ma...
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Carrie explores the intersection of technology and consumer behavior.
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