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Carrie Liken

Carrie explores the intersection of technology and consumer behavior.

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Substack
PricingOnly free issuesPublishesWeekly
Issues84Founded2 years agoLast Issue2 days ago
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Latest Issues

Gemini’s Zocdoc integration falls short: But it’s not Zocdoc or Gemini’s fault

Have you tried to book a doctor’s appointment in Gemini yet?

I did, and the experience was horrible.

ZocDoc recently announced that they have an integration with Gemini (the first healthcare integration of its kind) and that through this...

2 days ago

Are you keeping track of tech+consumer change? If so, what next?

It’s the end of August, which usually signals the end of summer (even though Labor Day is a little later this year). Walking to my usual writing spot this morning felt so much like early fall. It feels like people are starting to get back i...

9 days ago
2

The Knowledge Graph is Back

Well, I guess it never really went away. For a while, I stopped talking about it, but in actuality, the knowledge graph has always been here. (If you’ve been living under a rock for the last five+ years, in the most simple terms: A knowledg...

16 days ago
1

The System of Record vs. The System of Engagement: Bridging Healthcare’s Data Divide

Earlier this week, I read a report published by Redesign Health that confirmed the suspicions I’ve had for a while. I touched on this in last week’s newsletter, but seeing the numbers published in this report confirmed it for me. For exampl...

23 days ago

Learning the Language of Data

I want to go back to basics for a second and ask a fundamental question:

Would you say you understand marketing data?

Tough question, right? Marketing data means something different to each person, each role, each organization. It could m...

a month ago
1
1

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  • Carrie Liken

    Carrie explores the intersection of technology and consumer behavior.

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