Carrie Liken
Carrie explores the intersection of technology and consumer behavior.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 87 | Founded | 2 years ago | Last Issue | 46 hours ago |
| Active | |||||
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carrieliken.substack.comLatest Issues
The Agent Revolution is Here: Are Mainstream Consumers Finally Ready?
Over the last year, I haven’t written much about OpenClaw or other agentic tools like Claude Cowork and ChatGPT Work. I felt like they were slightly too advanced for general public use (my mother in law, literally today, just asked me if I...
Context is Crowned King
Here we are again: consumer tech setting the baseline for user expectations and healthcare is, yet again, forced to play catch up.
Why am I calling this out right now?
Because with the latest iOS27 update, it dawned on me that we’ve now m...
The Three Fronts of AI-Ready Data: Consumers, Marketers, and the Data Team
Earlier this week, I was talking with a team that helps organizations build knowledge graphs and contextual layers on top of enterprise data. As I’ve written in past Substacks, I thought that if marketing had a knowledge graph of the data t...
Gemini’s Zocdoc integration falls short: But it’s not Zocdoc or Gemini’s fault
Have you tried to book a doctor’s appointment in Gemini yet?
I did, and the experience was horrible.
ZocDoc recently announced that they have an integration with Gemini (the first healthcare integration of its kind) and that through this...
Are you keeping track of tech+consumer change? If so, what next?
It’s the end of August, which usually signals the end of summer (even though Labor Day is a little later this year). Walking to my usual writing spot this morning felt so much like early fall. It feels like people are starting to get back i...
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Carrie explores the intersection of technology and consumer behavior.
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