Difficult Meetings Made Easy
Christopher Webber Make Difficult Conversations Easy | Astute | Sharp | TrustedAdvice you want to pass to your team on how to get it right when relationships with customers matter
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 66 | Last Issue | 13 days ago | Active |
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When Your Customer Creates Stress
A client told me a story about a customer they went to visit. They were made to wait in reception for over an hour and when they were finally taken into a meeting room, through a chaotic, messy, cluttered and busy office the customer was no...
The Elephant of The Week : Your Boss is Toxic
Today I had coffee with someone and we talked about an upcoming team building workshop she is going to as a follow up to the latest employee engagement survey.
We know the situation.
The business takes pride in gathering feedback on how...
How A Client Made Millions from a Series of Deals
I have been working with a team in the US since 2018, helping them improve their negotiation outcomes with their most significant accounts. I am especially proud of this engagement because, rather than seeking quick fixes, we have worked co...
What to Do About A Customer Who Disappears During the Sales Process
The Empty Sales Funnel
Throughout the chaos of the 2020 COVID pandemic, I helped a client sell complex technology solutions to huge global businesses.
My client was trying desperately to win contracts to sell its innovative software...
What to Do When Leadership Says No to Something You Promised a Customer
Several years ago I was invited to present at a conference for a client. I created an exercise where they were asked to meet a customer and tell them that the promise that was made to support the customer project was not approved internally...
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| Subscribers | Engagement | 69 | Monthly Web Visits | ||
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