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Chris's Substack

Chris Dalton

My personal Substack, featuring material on business, management, personal development, sense-making and meaning-making, and other topics I find interesting.

Platform
Substack
PricingOnly free issuesPublishesTwice weekly
Issues53Founded10 months agoLast Issue18 days ago
Active

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Latest Issues

Communication is not a pie-chart

You have probably heard the claim that only 7% of a message is carried by words, 38% by tone of voice and 55% by body language. It crops up in training materials, presentation guides, and some (less sophisticated) leadership books, usually...

18 days ago
1

What I think Open Communication is for

Open Communication is in the Henley Development Framework for a reason, and it has little to do with whether someone is good or bad at it. This aspect of the Framework examines the quality of the relationship between your inner dialogue and...

21 days ago
1

Part Two: A Brief History of Open Communication

Setting the scene

Part 1 looked at how management has adopted a communication model that borrows from a tradition in which the science of communication equals transmitting a signal as clearly (reducing distortion) and deliberately (maintai...

24 days ago
1

Open Communication: Being open ‘about’, and open ‘to’

Open Communication is the deliberate creation of conditions in which people find common ground and share context, intent and uncertainty, so that sense-making becomes jointly owned.

The idea of common ground is central to this aspect of...

a month ago
1

Top of the pop(ulist)s: I needed to work out what’s going on

Over the last 10-15 years, a collection of political currents seems to have gained ground in several high-profile examples. Populism. It’s never been clear to me whether people know what this means, whether they apply it precisely, or how m...

2 months ago
1

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  • Chris Dalton

    Author, educator, facilitator and creatively bewildered human being. Associate Professor of Management Learning at Henley Business School, UK.

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