Closest Point of Approach
Chand SooranThis is a blog dedicated to discussing bureaucracy and how it fails people.
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 447 | Founded | 5 years ago | Last Issue | 6 days ago |
| Active | |||||
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chandsooran.substack.comLatest Issues
A Beautiful Mind
Bureaucracy fails because it abstracts away the messiness of human nature. To make its model tractable, bureaucracy has to make itself practically useless for its stated objective of efficiency.
In the end, bureaucracy just makes everythin...
Prosperitas Americana (redux)
This is taken from a post on February 17, 2026 in Point Frederick, a daily Substack on financial markets.
There are different ways of making decisions as a group. Think of it as a spectrum.
At one end, you could have a single person alloc...
History of the World Part III (New)
It’s a cliché of Web 2.0. If you don’t know who the customer is, then you’re the product. If it’s free, then you’re the product.
Do you think you’re the customer of Facebook or Instagram or Google? Of course not.
Ben Thompson developed Ag...
Haters Gonna Hate
There are billions of commercial transactions a day in which two or more parties volunteer to exchange goods or services or money. Both sides expect to benefit from these (otherwise they wouldn’t engage in them).
The underlying rationale i...
The Secret of My Success
It is a truism that the purpose of an organization is to serve its customers. Perhaps it would be more accurate to say that we can divine the purpose of the organization by identifying who its customers actually are.
This is true in a frac...
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I write about bureaucracy.
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