CS & Dados
José do CSNewsletter dedicada a fornecer insights valiosos sobre como o Customer Success e a Análise de Dados podem impulsionar o sucesso das empresas.
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 5 | Subscribers | Read | csops.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
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Em mercados onde as compras não ocorrem com recorrência mensal, como o setor automotivo, imobiliário ou de turismo, entender e engajar os clientes de maneira eficaz pode ser um grande desafio. Nesses cenários, cada interação com o cliente é...
Net Revenue Retention: Guia Prático para Garantir o Crescimento da Sua Empresa
Se você trabalha com Customer Success ou está envolvido com as finanças de uma empresa, provavelmente já ouviu falar de Net Revenue Retention (NRR). Mas o que essa métrica realmente significa, por que ela é tão importante, e como você pode ...
Tech Touch vs High Touch: Qual estratégia é mais eficaz?
### Decifrando as Estratégias de Customer Success: Tech Touch e High Touch
Outputs vs. Outcomes em Customer Success
### Definição de Outputs e Outcomes.
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Authors
The writers behind this newsletter.
Profissional de Customer Success com foco em análise dados.
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