CS Insider
Brandon CestroneThe best Customer Success resources curated for the busy professional.
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 48 | Founded | 5 years ago | Last Issue | 5 years ago |
| Active | |||||
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csinsider.substack.comLatest Issues
Introducing CS Insider 2.0
Hey everyone 👋🏼,
The team at CS Insider is incredibly grateful for your support and encouragement over these past 6 months. We’ve reached nearly 1,200 subscribers. Thank you!
You might have noticed that we didn’t publish our CS Insider...
How to Ensure Your Customers Never Feel Alone
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At SalesLoft we promise our customers “you’ll never be alone,” but with a customer base of over 3000 that’s not an easy feat. Here’s how we created a customer program model and leveraged our own platform to deliver on that commitment...
How to Create Alignment Between Sales and CS
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🔁 The Problem
Have you ever worked with a customer that was “oversold”?
Have you felt the pressure of being understaffed and unable to ramp up new team members fast enough to meet demand?
The tension between customer expect...
Finding Success Against the Odds
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When the world shut down in March 2020, I found myself grabbing the last flight from Sydney to Los Angeles. A friend and I were celebrating our 30th birthdays for two blissful weeks in New Zealand when our trip was cut short by globa...
CS Insider Report #12 - June 22nd
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📢 CS Insider Updates & New Publications
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Upcoming Event: CS Speed Mixer — Join CS Insider and Customer Success Network's upcoming networking event.
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Article: CS for Startups: A Conversation with Author Jennifer Chiang -...
Audience Metrics
Subscribers, engagement, traffic and sponsorship for CS Insider.
| Subscribers | Monthly Web Visits | Accepts Sponsors | |||
|---|---|---|---|---|---|
| Estimated Cost per Ad | |||||
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Authors
The writers behind this newsletter.
I write about career pivots, workplace survival, and finding purpose when everything feels off. Let's navigate life's messiest moments and turn them into something meaningful together.
Frequently Asked Questions
How can I access the email archive for CS Insider?
You can find recent issues that have been published by CS Insider on Reletter by scrolling up to where it says Latest Issues. Tap on the link for any of the most recent emails or hit More Issues to see older ones.
How many subscribers does CS Insider have?
To see how many people subscribe to CS Insider, simply upgrade your Reletter account. We provide readership numbers and lots of other stats for this newsletter so you can decide if it's worth reaching out to.
How can I advertise in CS Insider?
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Then, personalize one of our winning pitching templates and send it to the right person using the contact info provided.
How much does it cost to sponsor a publication like CS Insider?
Newsletter ad rates (or CPM) vary depending on many factors, including industry, number of subscribers, open rate, ad placement and more.
To find out how much an ad will cost, contact CS Insider using the contact information provided and ask for a copy of their media kit.
How can I find newsletters related to CS Insider?
Scroll up to where it says Related Newsletters to see other publications like CS Insider. You can also search our email newsletter directory to discover other newsletters that cover the topics you're interested in.
How do I contact CS Insider?
Reletter provides this newsletter's website URL above, where you will often find their contact information. We also provide links to associated social media accounts and pitching templates so you can reach out fast.