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Platform | Substack | Pricing | Only free issues | Publishes | Weekly |
---|---|---|---|---|---|
Issues | 63 | Subscribers | Read | customerization.substack.com |
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Ever been in the situation where, having started with a bang - tons of activity, enthusiasm and energy - you suddenly sense that things are feeling a bit flat?
Last week I failed. I organised an event for one of the communities I run and no-one turned up. Okay, not literally “no-one”, but those hardy folk who made it must have felt like they were intruding on my private grief - especially since we...
Friday night is “pizza night” at our house. It’s also my night off cooking, so in goes the order to the local Franca Manca, and out goes me in the car to collect them. Over the months I’ve become on first-name terms with staff there: while ...
How would you score yourself on how customer-centric your business is? 8 out of 10? Maybe higher? After all, you have a great offering and service team and you’re developing products that your customer base wants, right?
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The writers behind this newsletter.
Madeleine is founder of Customer-ization the customer-led growth agency. Traditional marketing strategies aren't working anymore. It's time to engage and empower your customers and reap the business rewards. \ud83d\udcaa
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