Customer-ization's Newsletter
Madeleine MilneAre you finding it more difficult to reach and keep your customers? Subscribe and we will see you every Thursday to explore customer connection and engagement strategies and share some of our favourite case studies.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 63 | Founded | 4 years ago | Last Issue | 2 years ago |
| Active | |||||
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Breathing Life Back Into Your Community
Ever been in the situation where, having started with a bang - tons of activity, enthusiasm and energy - you suddenly sense that things are feeling a bit flat?
Reviving a community can feel like a Herculean task, but with the right strate...
Embracing the Fail
Last week I failed. I organised an event for one of the communities I run and no-one turned up. Okay, not literally “no-one”, but those hardy folk who made it must have felt like they were intruding on my private grief - especially since we...
Surprise, Surprise
Friday night is “pizza night” at our house. It’s also my night off cooking, so in goes the order to the local Franca Manca, and out goes me in the car to collect them. Over the months I’ve become on first-name terms with staff there: while...
Are you really customer-centric?
How would you score yourself on how customer-centric your business is? 8 out of 10? Maybe higher? After all, you have a great offering and service team and you’re developing products that your customer base wants, right?
Maybe. In their bo...
Why You Should Focus on Renewals from Day 1
For organisations with a recurring revenue offering, the importance of retention cannot be overstated. Yet many organisations wait until 1-2 months before the expiry date to to kick-off their renewal process. This usually involves a barrage...
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Authors
The writers behind this newsletter.
Madeleine is founder of Customer-ization the customer-led growth agency. Traditional marketing strategies aren't working anymore. It's time to engage and empower your customers and reap the business rewards. \ud83d\udcaa
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