Deploy Empathy
Michele HansenA practical guide to interviewing customers
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 83 | Founded | 4 years ago | Last Issue | 4 months ago |
| Active | |||||
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deployempathy.substack.comLatest Issues
Introducing the SHIP Score: Straightforward prioritization for indie founders
With the emergence of Claude Code, it seems like everyone I know—developers and non-developers alike—now feel like the possibilities are endless for what they can build.
You’re no longer constrained by the time of writing code. You’re no...
Standing up for user research in the age of AI
Just a quick update today, as you, like me, are probably still digging out your inbox after the holidays:
I was on Jason Knight’s One Knight in Product podcast last week, on my soapbox about something that many of you are also passionate a...
American vs British politeness
I came across some fascinating research this weekend on American vs British politeness, and it’s making me curious about how people adapt my customer interview scripts to their local context.
It’s made me wonder: does my suggested phrasin...
Hot take: AI will be a boon for customer research
There’s been a fair bit of hang-wringing over what AI means for customer research in the last few months.
There are a lot of anxious questions bubbling up:
Are people still going to interview users when they can just talk to ChatGPT? Wil...
#1 New Release in Market Research!
#1 New Release! 🎉
Over the weekend, the Updated and Expanded edition of Deploy Empathy became the #1 New Release in Market Research as well as Consumer Behavior on Amazon!
Thank you so much to everyone who has bought the book and help...
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