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Eclat Insights

Eclat Hospitality

Insights for the hospitality leader.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues51SubscribersRead eclatinsights.substack.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

The Service Progression System

The Service Progression System is a sophisticated framework designed to elevate the guest experience by integrating a step-by-step approach to service delivery. Developed to align with the evolving expectations of personalised hospitality, ...

2 months ago
0
0

From Employee to Intrapreneur: A Guide to Finding Your Team’s Hidden Genius!

If you have someone in your team who works really hard to make sure they do not have to listen to you telling them 'how' to do something, then you probably have someone with an entrepreneurial mindset. If a team member always has an idea or...

3 months ago
2
0

Building a Talent Pipeline: Why Hotel Leaders Must Take Recruitment into Their Own Hands

Over the past few years, I’ve noticed a growing trend in the hospitality industry that I believe is worth addressing. It might be a bit controversial, but it’s a reality that hotel leaders need to recognize and act on. More and more, I see ...

4 months ago
3
1

Behind Every Criticism Is a Wish: A Leader’s Guide to Empowering Teams

Some sentences have the power to make you stop and rethink your approach. As a leader, hearing or reading a phrase like this might prompt you to pause and consider its deeper implications.

4 months ago
1
0

Authors

The writers behind this newsletter.

  • Eclat Hospitality

    Talent solutions exclusively for the hospitality industry. www.eclathospitality.com

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