Insights for the hospitality leader.
Platform | Substack | Pricing | Only free issues | Publishes | Weekly |
---|---|---|---|---|---|
Issues | 51 | Subscribers | Read | eclatinsights.substack.com |
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The Service Progression System is a sophisticated framework designed to elevate the guest experience by integrating a step-by-step approach to service delivery. Developed to align with the evolving expectations of personalised hospitality, ...
If you have someone in your team who works really hard to make sure they do not have to listen to you telling them 'how' to do something, then you probably have someone with an entrepreneurial mindset. If a team member always has an idea or...
Over the past few years, I’ve noticed a growing trend in the hospitality industry that I believe is worth addressing. It might be a bit controversial, but it’s a reality that hotel leaders need to recognize and act on. More and more, I see ...
Some sentences have the power to make you stop and rethink your approach. As a leader, hearing or reading a phrase like this might prompt you to pause and consider its deeper implications.
The writers behind this newsletter.
Talent solutions exclusively for the hospitality industry. www.eclathospitality.com
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