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Artwork for Experience by Design Substack with Gary David

Experience by Design Substack with Gary David

Gary David

The blog where we explore Experience Designs of All Kinds. Be part of the conversation around a rapidly evolving and emergent profession based on making experiences that matter.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues130Founded4 years agoLast Issue5 days ago
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Artwork for Experience by Design Substack with Gary David

Latest Issues

Designing for the Journey - and the Destination - in Tourism Experiences

For regular listeners of Experience by Design, you may have noticed a recent theme: travel. Over the past few months, I’ve found myself in London, Florence, and even Lake Placid. And while I genuinely enjoy being in these places, I’ll admit...

5 days ago

Art, Representation, and Inclusion in Designing for Social Impact

I’m just back from London after speaking at the Customer Alpha event—part of the broader FTT Embedded Finance, Payments, and Future Identity conference hosted by VC Innovations. Their events are a great mix of content and connection, with p...

12 days ago
1

Getting Back to Caring and Connecting: Remembering Humanity in the Drive to Efficiency

On the Road Again… and Rethinking “WOW”

I’m heading across the pond this weekend to London to keynote at Customer Alpha, a standout event for customer experience leaders from across industries. It’s one of those gatherings where people com...

19 days ago

Designing Cities for Human Experience: Reflections from Florence

Returning from Florence has offered a chance to reflect—not just on being in a foreign country, but on what it means to live in a fundamentally different physical environment. For several days, my primary mode of transportation was walking,...

a month ago
1

Back from Florence, Talking about History, and Immersive Experiences

I’m back from my trip to Florence, and I’m still covered in history.

It’s impossible to go to Florence and not be—unless, of course, you’re a study‑abroad college student whose entire knowledge of Rafael, Donatello, Michelangelo, and Leona...

a month ago

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  • Gary David

    Experience Designer, Culture Changer, and Content Creator

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