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反思實驗室

Phoebe

透過分享反思方法,創造更多反思行動

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Substack
PricingOnly free issuesPublishesWeekly
Issues4Founded6 months agoLast Issue4 months ago
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Language
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Latest Issues

當反思工作坊作為一場服務體驗設計

過去參與過數不盡的工作坊,也在這些學習和體驗中,逐漸形塑反思工作坊的樣貌。而「舉辦工作坊」這件事本身對我來說,其實就像是一場精心的服務體驗設計。因為有使用者研究 / 設計的背景,讓我更能夠在每一個接觸點上著力,並且在每一次的工作坊中迭代。

從 2024 年底至今,一個人舉辦了 15 場反思工作坊(不過去年開始每一場都會請一位小幫手協助 🙌)。以下想分享我如何設計一場場的服務體驗:

活動開始前,降低參與者的不確定感

活動前,為了讓參與者可以不帶疑問的前來,除了基本...

4 months ago
1

2025 年回顧:練習自我照顧

我的 2025 年

雖然每天寫日記累積了許多反思資料,但仍然在摸索該如何更好的分析和梳理這些內容。從各種面向回顧 2025 年後,想特別將「價值觀行動回顧」和「對自己的新發現」記錄下來。

價值觀行動回顧

生活中大大小小的事都反映著自身的價值觀,包含重大的決策、日常的選擇、金錢的花費、時間的運用、所關注的事情等等,都可以找到價值觀存在的證據。當這些價值觀與自身的行為、想法一致時,便容易產生較爲愉悅的感受;反之,當不一致的時候,心裡很常會出現不舒服的感受。因此,確保外...

4 months ago
2
2

十月回顧:裸辭後的空白練習

過去只有在年底才會寫年度回顧,現在開始想嘗試每個月都寫一篇,留給自己一個空間和時間,好好梳理內心的想法和感受。不確定會持續到什麼時候,畢竟第一個月的練習就直接遲到(笑),不過只是遲交,有完成就好。

在久違的獨旅中,發現休息需要練習

趁著離職前把剩下的特休請掉,安排一個放鬆身心靈的獨旅。這次選擇長濱作為目的地,主要是為了體驗關注許久的住宿「分手巧克力」,以及獨立書店「書粥」。不過一查才知道長濱其實不容易到達,最後是從玉里騎機車前往。原本滿擔心這段路途,但天氣很好、車很...

6 months ago
2

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  • Phoebe

    透過分享反思方法,創造更多反思行動

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