FinTech musings
TruptiObservations, predictions and stories about my experience in FinTech
| Platform |  | Pricing | Only free issues | Publishes | Monthly |
|---|---|---|---|---|---|
| Issues | 21 | Founded | 4 years ago | Last Issue | 4 months ago |
| Active | |||||
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truptinatu.substack.comLatest Issues
The 1% Better Club: Where Curiosity Compounds
A year ago, I started a weekly space for curious people who want to learn a little faster, think a little sharper, and make slightly better decisions at work.
That space became 1% Better Club.
Just smart, ambitious and committed people sh...
Why Digital Wallets Fail?
PayPal launched in-store mobile payments ten years ago starting with Home Depot, but the embryonic program did not take-off. I was in the midst of a home renovation and went to Home Depot, but forgot my wallet. I had my iPhone and thought “...
Wealth Creation Could Be The Next Wave Of Embedded Fintech
Santiago Jeyaseelan is the VP of Product Management & Design at Gainbridge®, an InsurTech company disrupting the retirement savings space. Previously, he was the Director of Product Management at Marqeta, Inc. (NASDAQ: MQ), where he built a...
Customer Support and Product partnership (Part II)
Continuation from Part 1
Build products with more empathy
Why It Matters:
To build products that resonate with customers, CX must be at the core of the development process. By collaborating closely with the CS department, product m...
Customer Support and Product partnership (Part I)
My first close working relationship with the CS team was during my stint at Uber (circa 2017-2021) leading the Global Risk function @UberEats. During that time I grew a lot of empathy for what they go through when risk rules add friction to...
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Authors
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