Reletter
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FLTR Paper

Andy Anderson

I combine 20 years of B2C and B2B marketing with my work in specialty coffee to share practical strategies that help coffee businesses grow.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues57Founded2 years agoLast Issue9 days ago
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fltrpaper.com
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Latest Issues

You actually need only one ingredient to do good marketing

A few days ago, Tom & Serg announced a simple August promotion.

Order your coffee as usual. Pick up your cup. If someone has written “FREE” on it, you don’t pay.

That’s the whole idea.

And I love it.

Good marketing starts with under...

9 days ago
16
2

How specialty coffee has confused looking impressive with looking after people

The last time I wrote about truly bad hospitality was after a visit to a café in Cape Town. That’s how bad the experience was. I was inspired to write about it.

Like I am now after my visit to World of Coffee Brussels.

The exhibition wrap...

16 days ago
11

The first thing I'd fix if I were responsible for growing your café

I often get asked what I would do if I were brought in to help grow a coffee business. And because of my marketing background, people expect me to talk about social media. Or advertising. Or loyalty programmes.

Truth is, I probably wouldn’...

23 days ago
13
4

This is the most important marketing you should do

I’ve worked in marketing for more than 20 years, and the most common pushback has always been some version of: we don’t need marketing.

And those who claim to know they need marketing, reduce it to a press release or a social media account...

a month ago
17
1

What customers actually value.

I’ve tried my best to post a newsletter every week. Last week I didn’t.

I was finishing the first People’s Choice Coffee Awards.

And it turned into a much bigger job than I expected to be. Every vote had to be reviewed. Coffee shop names...

a month ago
17
2

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  • Andy Anderson

    I distil more than 20 years of B2C and B2B marketing experience into practical and effective tips for you to market your coffee business.

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