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Ask the Patient

Sylvie Leotin

Healthcare misses critical bedside intelligence buried in patient experience. As a cancer survivor, systems design expert, and writer, I share insights into risks and vulnerabilities that current systems often overlook.

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Substack
PricingOnly free issuesPublishesMonthly
Issues7Foundeda year agoLast Issue10 months ago
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Latest Issues

What Clinical Metrics Miss About Patient Safety and Equity

From a hospital bed with a serious illness, I witnessed what healthcare metrics often overlook. As a cancer survivor and systems design expert, I began to notice how well-meaning systems can quietly fail—unseen errors, overlooked risks, and...

10 months ago
13
8

Why Does Healthcare Feel Like an Obstacle Course for Patients

Welcome to the inaugural post of “Ask the Patient.” As a cancer survivor who has experienced medical gaslighting, medical bias, negligent procedures, medical errors, unnecessary surgeries, and various other challenges at one of the nation's...

a year ago
21
18

Seven Strategies to Fix Health Communication—From Patient Experience Research

During my cancer journey, I experienced a series of devastating communication breakdowns that led to misdiagnoses, treatment delays, unnecessary surgeries, and a great deal of preventable suffering. When I shared what happened during a trau...

a year ago
6
6

What Patient Experience Reveals About Healthcare's Tech-Human Divide

I learned about my cancer diagnosis through an email from a leading cancer center. This moment, following twelve consecutive core biopsies and a brutally negligent procedure, highlighted everything that is wrong with modern medicine. As a t...

a year ago
13
6

The Observer Divide: What I Learned as a Cancer Patient and Systems Designer

Crossing Healthcare’s Divide

In the sterile environment of an imaging-guided biopsy room, I discovered the true meaning of being a bridge builder. As I lay there during my twelfth biopsy—what should have been a routine procedure turne...

a year ago
16
12

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  • Sylvie Leotin

    Cancer survivor, systems thinker, medical researcher, status quo challenger, author of Ask the Patient.

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