AgenticMSP
Howard M CohenPut artificial intelligence (AI) to work for your MSP, MSSP, CSP, ISP, or other IT service provider (ITSP) business and for your customers to maximize productivity and profitability. Stay on top of AI news important to you without wasting time on the hype
| Platform |  | Pricing | Freemium | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 46 | Subscribers | Read | agenticmsp.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Develop Your “AI Assistant” Training First
Many MSPs tell me they don't know where to begin with AI. I'm a believer in the crawl, walk, run, fly approach, so I recommend they begin by getting their customers comfortable with AI basic uses
Building AI Solutions: Begin with the end in mind. Begin with the end.
“Begin with the end in mind” means beginning with the outcomes your customer needs to achieve? But, also, the resources who could be more productively assigned.
Is “Agentic” the Next “Hybrid”?
When everything is described with the same adjective, that adjective becomes superfluous. With cloud, everything became “hybrid.” Now, is everything “AI” becoming “Agentic?”
Human-in-the-Loop as Strategy
Many, if not most people, simply don’t trust AI. Of course, part of that is caused by the fact they don’t yet really know AI, but they have you to help change that. Right?
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Authors
The writers behind this newsletter.
A 40+ year business technologist, corporate executive, and senior "resultant" today I write for and about information technology and the IT channel.
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