
Bruce Temkin explores human-centric leadership that transforms you, your organization, and the world—plus musings on what makes people tick
| Platform | Pricing | Only free issues | Publishes | Weekly | |
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| Issues | 109 | Founded | 2 years ago | Last Issue | 6 days ago |
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If the recent stories about AI agents breaking into systems and deleting data bring HAL from 2001: A Space Odyssey to mind, I understand why. Add grave warnings from the people building AI, and it’s fair to wonder who’s in control.But the u...
Apple has a new CEO, which means one comparison is almost impossible to avoid: Should John Ternus be more like Tim Cook or Steve Jobs?
It sounds like a reasonable question. Jobs transformed Apple through extraordinary product vision and cr...
Most leaders don’t need another voice telling them to move faster.
They already hear it from customers, competitors, technology, investors, employees, and their own calendars. Faster decisions. Faster launches. Faster transformation. Faste...
What if protecting humanity from AI is actually too small an ambition?
Bill Gates recently published an important note about how we should navigate the rapid advance of AI. He warns about job displacement, inequality, weakened human relati...
AI is becoming extraordinarily good at finding patterns, organizing complexity, and giving leaders a clearer view of what is happening.
But a clearer view is not always a complete one.
The details AI smooths away—the outlier, the contradi...
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The writers behind this newsletter.
Human Experience Catalyst, often referred to as the “Godfather of Customer Experience” for his work in propelling the disciplines of customer, employee, and brand experience. He has advised many of the world's leading brands.
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