Humanity At Scale
Bruce TemkinBruce Temkin explores human-centric leadership that transforms you, your organization, and the world—plus musings on what makes people tick
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 115 | Founded | 2 years ago | Last Issue | 5 days ago |
| Active | |||||
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humanityatscale.substack.comLatest Issues
Is Your “Maybe” Doing More Harm Than A “No”?
Most of us would rather encourage someone than disappoint them. But that instinct can get in the way of treating people with care, especially when we soften an answer so much that they leave with the wrong impression.
In this week’s articl...
Would You Build A Railroad To Fill A Hotel?
A hotel can have beautiful rooms, thoughtful service, and unforgettable dining, but none of that matters much if guests can’t get there easily.
Sometimes, the biggest opportunity isn’t inside the business. It’s in the system that connects...
Will Better Machines Make Us Lose Our Wonderful Imperfections?
We treasure the blurry family photo, the quirky friend, and the awkward first attempt that helped us grow. Yet we spend so much of life trying to make things more polished.
That tension came to mind when Fareed Zakaria’s CNN commentary fro...
What Have 100 Newsletters Taught Me About Being Human?
This edition is a milestone for me. Two years ago, I launched Humanity at Scale with a big idea and, honestly, only a rough sense of where it would lead. More than 100 newsletters later, I decided to look back and reread every one of them....
Scottie Scheffler Conceded A Putt. What Can We Learn?
Nico Echavarria was 32 feet from the hole, facing a putt even professional golfers rarely make. Before he could hit it, Scottie Scheffler conceded it to him, putting his Presidents Cup lead at risk.
Why give away such a difficult putt in t...
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Authors
The writers behind this newsletter.
Human Experience Catalyst, often referred to as the “Godfather of Customer Experience” for his work in propelling the disciplines of customer, employee, and brand experience. He has advised many of the world's leading brands.
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