In Pursuit of the Customer
Driven by curiousity!
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 131 | Founded | 2 years ago | Last Issue | 4 days ago |
| Active | |||||
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Leaps of Faith: Do I dare?
“A good life is one hero journey after another. Over and over again, you are called to the realm of adventure, you are called to new horizons. Each time, there is the same problem: do I dare?”
--Joseph Campbell, Mythologist and Writer
Th...
How to Build a Life: A Roman Emperor and a Holocaust Survivor on Purpose, Meaning, and Love
One man wrote to himself by candlelight in a tent far from home, weary from the war raging around him. Two thousand years later, the other wrote in his head because they took his paper away.
Both lived through some of the darkest times in...
Wisdom from the Alps: Open Your Heart
Travel with me 7,000 feet from sea level to a quiet alpine meadow above Murren, a Swiss farming village. Hike steadily up immaculately groomed trails, pausing occasionally to catch your breath.
The legendary Eiger, Munch and Jungfrau peaks...
High Altitude Epiphanies and Tools for Optimists
Winston Churchill. Eleanor Roosevelt. Nelson Mandela. Edmund Hillary. The Wright Brothers. JFK.
These leaders have something in common. Each, in their own way, is a pragmatic optimist.
Thanks for reading! Subscribe for free to receive new...
A Canon for the Customer-Obsessed
We’re about to enter the fourth decade of the Customer Experience (CX) Revolution.
I’m a child and student of this revolution, first at Amazon and then in hospitality, retail and healthcare. I’ve grown up in it professionally and led CX an...
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| Subscribers | Engagement | 72 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
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Authors
The writers behind this newsletter.
Customer-obsessed, digitally curious, mission-driven leader. Obsessed with music, writing, climbing mountains. Replacements fan for life. PNW-based. Saved by rock and roll.
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