Inside DuckDuckGo
DuckDuckGoBehind the scenes with the DuckDuckGo team — sharing insights on product, engineering, leadership, and AI.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 48 | Founded | a year ago | Last Issue | 5 days ago |
| Active | |||||
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insideduckduckgo.substack.comLatest Issues
Duck Tales: The performance review process at DuckDuckGo (Ep.47)
In this episode, Jeffrey (Operations) and Anne (People Ops) discuss how performance reviews work in a distributed leadership model, and how the process has scaled as we’ve grown.
If you have feedback on Duck Tales, or episode ideas, email...
Duck Tales: The team and process behind DuckDuckGo’s customer support (Ep.46)
In this episode, Beah (Chief Product Officer) and John (Support) discuss our customer support process, why we read all tickets (good or bad), and how we actually use them to improve all aspects of the user experience.
If you have feedback...
Duck Tales: How we use AI at DuckDuckGo while staying true to our principles (Ep.45)
In this episode, Marc (Engineering) and Zach (Data Science) discuss how we use AI internally: our most common uses, how we use it privately, and why our principles matter more when using AI, not less.
If you have feedback on Duck Tales, o...
Duck Tales: DuckDuckGo will find and remove your personal information — like your name and email — from sites that store and sell it (Ep.44)
In this episode, Konrad (Engineering) and Shilpa (Engineering) discuss Personal Information Removal: what is a data broker, how we remove your records without ever sending your data to our servers, and the ‘whack-a-mole’ of constantly chang...
Duck Tales: The 3Ds of DuckDuckGo. Delight, discovery, and dependability (Ep.43)
In this episode, Gabriel (Founder) and Beah (Chief Product Officer) discuss our focus on delight, discovery, and dependability (the 3Ds), what they are, and how they shape our day-to-day work.
If you have feedback on Duck Tales, or episode...
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The writers behind this newsletter.
Independent online privacy company with browser, search engine, and optional AI.
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