The Community Nerd
Jillian BejtlichExploring the science, structure, and delightful strangeness of digital communities, one nerdy tangent at a time.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 27 | Founded | 7 months ago | Last Issue | 7 days ago |
| Active | |||||
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thecommunitynerd.comLatest Issues
The Maintenance Crew Problem
Lurking always gets treated like a diagnosis. Something’s wrong with the patient, and the cure is more participation: nudges, gamification, badges for showing up. The dreaded undying 90-9-1 rule gets cited like a law of physics instead of w...
What You Promised Without Knowing It
There’s a version of community design that gets taught in every onboarding deck and conference talk: start with your goals, align on your audience, choose your platform, write your community guidelines. Check, check, check, check. Launch....
The Value Was Always Leaving
I probably sound like a broken record at times when it comes to metrics, but I guess as a community nerd and data nerd… did you expect differently?
And so once again, we’re going to visit a metric I despise: monthly active members. Some co...
The Worst Review in the Room
I was recently doing far too much research into restaurants for my husband’s birthday and I found myself exhibiting this behavior I really wish I wasn’t. A restaurant could have a 4.9 rating on Google… but if the last couple of reviews were...
What’s Already Gone: The Leading Indicators of Knowledge Decay
Most of us learned to manage knowledge decay the same way: set a content review calendar, flag posts older than X months, run a quarterly audit. If the dates look recent, the knowledge base looks healthy. If the dates look old, you update o...
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Authors
The writers behind this newsletter.
Jillian Bejtlich writes with one brain and two lenses. The Community Nerd explores the architecture and psychology of online communities. Wine Aisle Adventures applies the same systems thinking to wine, translating grape complexity into human terms.
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