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Karyn Ross

Person in the world working on understanding how to help people be less mean and more kind!

Platform
Substack
PricingOnly free issuesPublishesTwice weekly
Issues19Founded2 years agoLast Issue6 days ago
Active

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Latest Issues

4 Steps to Counter Meanness at Work

Have you ever been in a meeting at work where someone shares an idea and someone else responds meanly by saying something like “that is the stupidest thing I’ve ever heard”? If you have, you probably didn’t know what to do or how to respond...

6 days ago

Is YourAI Chat Bot Making it Harder for Your Customers - Even if it’s Easier for You!

This both a true story and a cautionary tale.

It’s easy to get excited about the potential time and resource savings an AI chat bot might bring to your organization. After all, time is money. But if you don’t focus on the experience your...

20 days ago
2

Unkindness Spreads at the Speed of the Internet

This month, I posted a story on social media that went viral. The story was about deliberately crossing the street to introduce myself to a neighbor who now lives in my daughter’s childhood best friend’s house. The neighbor told me that she...

23 days ago
3
2

AI is (literally) not your friend

Some (might be controversial and unpopular) thoughts on why increased use of AI is leading to a decrease in kindness.

I've noticed something that is troubling lately. People who I'm coaching and working with referring to AI tools as their...

a year ago
1

Tolerating 'Bad Behavior' from Employees isn't Kind to Anyone

However, ignoring 'bad behavior' isn't kind to anyone. You, your team, your organization, and, especially, the person who isn't displaying the kind of behavior that is acceptable. Here's why:

1. 'Bad behavior' usually means that someo...

a year ago

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  • Karyn Ross

    Person in the world working on understanding how to help people be less mean and more kind!

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