
For product owners, BAs, and PMs who own an internal product — software your business runs but doesn't sell. Weekly, practical thinking on how to decide what to build next and how to run it like a product, not a project.
| Platform | Pricing | Only free issues | Publishes | Weekly | |
|---|---|---|---|---|---|
| Issues | 85 | Founded | 2 years ago | Last Issue | 7 days ago |
| Active | |||||

Six weeks into what was supposed to be a straightforward modernization project, someone on the client’s team mentioned, almost in passing, that we’d need to track their hedge transactions too.
We thought our goal was to take a 20-year-old...
When you read an article on product management, do you think, “That’s great for that kind of company, but it’ll never work where I’m at?”
If so, you’re probably reading an article that doesn’t specify the context where it applies, and/or y...
Most strategy sessions don’t fail because the team lacks ideas. They fail because the team leaves with too many of them and no clear way to decide what comes first.
Strategy is supposed to guide decisions. When it works, a team walks out k...
I don’t put stakeholder requests directly into the backlog.
That doesn’t mean I ignore them. It means a request isn’t automatically a commitment.
Almost all product owners have to deal with requests from a wide variety of stakeholders. Th...
You may have noticed a swing toward CRM/business-systems content this summer. I’m bringing back more of the classic PM/PO/BA material this fall too, starting with a refresh on a topic I originally explored before moving to Substack.
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The writers behind this newsletter.
I help business owners and systems owners get control of the software and systems behind a growing business with practical, no-jargon frameworks for what to fix first.
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