Kristi Faltorusso
Kristi FaltorussoThe Journey Substack - Career and life lessons going from CSM to CCO.
| Platform |  | Pricing | Only free issues | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 13 | Subscribers | Read | kristifaltorusso.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
What Most CS Programs Get Wrong
The biggest mistake I see in Customer Success programs?
Two of the most powerful things to report on as a Customer Success Leader?
Headwinds. Tailwinds.
Grief is like the ocean ...
I couldn’t write a post about Customer Success or Leadership today.
Your past doesn't dictate your future ...
I used to believe success came from privilege.
Authors
The writers behind this newsletter.
CCO committed to helping Customer Success Leaders (and future leaders) navigate the world of Customer Success. Using my 13 years of building, scaling and transforming CS teams to help others drive impact.
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