Mary’s Newsletter
Mary Shen O'CarrollLegal Transformation, Legal Ops, Legal Tech. Here is where I share the observations, best practices, lessons learned, and honest takes on what leaders need to start doing, and stop doing, if we're serious about modernizing the Legal industry.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 113 | Subscribers | Read | maryocarroll.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Every Legal Department Needs a Legal Engineer. Most Don't Have One.
Year after year, in-house legal departments have the same experience. They finally get real budget for technology. They buy the tools. They train the team. They build a roadmap. And then the rollout stalls, adoption is flat, and no one can ...
Law Firms Keep Buying Tech. The Billable Hour Keeps Killing It.
I spend a lot of time these days talking with founders and investors who are newly entering the legal technology space. They’re sharp, motivated, and often genuinely puzzled by the same thing: why is it so hard to get law firms to adopt tec...
Measuring the ROI of AI (and Everything Else in Legal)
Everyone is trying to figure out how to measure the ROI of their AI investments right now. I get asked about it constantly... “How do we know if this AI tool is working for us?” “What metrics should we use?” “How do I justify this to the CF...
The Art of the Possible
There is an interesting dynamic at play in legal right now. I see and feel it in all parts of the ecosystem. It seems to be just in the background of every meeting, every conversation.
Authors
The writers behind this newsletter.
Mary O'Carroll transforms how legal organizations operate, scale, and innovate. Former Goodwin COO, Google Legal Ops Director, and CLOC co-founder/President. Host of Pearls On, Gloves Off podcast on legal innovation.
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